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Legal Documentation

Privacy
Policy

Effective Date:

Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you access our website, products, and services.

Welcome to Howdy Wallpaper. By accessing, browsing, purchasing from, or otherwise using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Company Information

Howdy Wallpaper is an international eCommerce business offering products including but not limited to:

  • Premium Wallpapers & Peel and Stick Wallpapers
  • Custom-Sized Wall Murals
  • Canvas Prints & Fine Art Prints
  • Custom Dimension Wall Coverings
  • Premium Wall Styling Products

We serve customers internationally including the United States, India, Canada, United Kingdom, European Union countries, Australia, and other international markets. For privacy-related concerns, customers may contact us through the contact information provided on our website.

Information We Collect

We may collect personal and non-personal information from users in several ways.

A. Personal Information

When you place an order, contact us, subscribe to newsletters, create an account, or interact with our services, we may collect:

  • Full name
  • Billing and shipping address
  • Phone number and email address
  • Company name
  • Payment-related information
  • Order history
  • Tax information where legally required
  • Custom wall measurements and cropping selections
  • Communication history with support

B. Non-Personal Information

We may automatically collect:

  • Browser type and device information
  • IP address and operating system
  • Website usage behavior and referral URLs
  • Geographic location information
  • Time zone, cookies, and analytics data

C. Payment Information

We do not directly store complete credit card or payment credentials on our servers. Payments are securely processed through third-party gateways such as Stripe, PayPal, Razorpay, and other secure processors. These providers maintain their own privacy and security policies.

How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and delivering orders
  • Managing customer accounts and providing support
  • Verifying transactions and preventing fraud
  • Improving website functionality and user experience
  • Sending order updates and notifications
  • Providing marketing communications and promotional offers
  • Conducting analytics and business research
  • Customizing products and printing custom wall dimensions
  • Complying with legal obligations
  • Resolving disputes and enforcing policies

We may also use aggregated and anonymized data for internal analytics, marketing trends, and operational improvements.

Legal Basis for Processing (GDPR Compliance)

For users located in the European Union or United Kingdom, we process personal information based on lawful grounds including:

  • Consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • Fraud prevention and security purposes

Where consent is required, users may withdraw consent at any time without affecting the lawfulness of prior processing.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalization, analytics, and advertising. Cookies may help us:

  • Remember user preferences and maintain shopping carts
  • Analyze traffic and engagement
  • Improve site performance
  • Deliver personalized advertisements
  • Detect fraud and abuse

Third-party services such as Google Analytics, Meta/Facebook Pixel, Pinterest Pixel, and advertising platforms may also use cookies. Users may disable cookies through browser settings; however, some website features may not function properly as a result.

Marketing Communications

By subscribing to newsletters or entering contact details, users may receive promotional emails, product launches, offers, discounts, cart reminders, marketing campaigns, and company announcements.

Users may unsubscribe at any time through the unsubscribe link in emails or by contacting us directly. We do not sell spam lists or knowingly engage in unlawful marketing practices.

Sharing of Information

We do not sell personal information in exchange for monetary compensation. However, we may share information with trusted third parties when necessary for business operations, including:

  • Payment processors
  • Shipping and logistics partners
  • Manufacturing and printing partners
  • Customer support platforms
  • Analytics and advertising providers
  • Fraud prevention services
  • Legal and regulatory authorities

Information may also be disclosed to comply with applicable laws, respond to legal requests, protect our rights, investigate fraud, or during mergers, acquisitions, or business transfers. All service providers are expected to handle information securely and lawfully.

International Data Transfers

As an international business, user information may be transferred to and processed in countries outside the user's local jurisdiction. By using our services, users acknowledge and consent to international data transfers where permitted by law.

We take commercially reasonable measures to protect transferred information through contractual safeguards, secure systems, and operational protections.

Data Retention

We retain information only for as long as reasonably necessary for business operations, legal compliance, tax obligations, fraud prevention, recordkeeping, and dispute resolution. We may retain certain information longer where required or permitted by law.

Security Measures

We implement commercially reasonable technical, administrative, and organizational safeguards to protect information, including:

  • SSL encryption
  • Secure payment processing
  • Restricted access systems
  • Firewall and server protections
  • Authentication and monitoring tools
  • Fraud detection measures

No online platform or transmission method can guarantee absolute security. Users acknowledge that they use the website at their own risk.

Customer Rights

Depending on local laws, users may have rights including:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion requests
  • Restriction of processing
  • Objection to marketing
  • Data portability
  • Withdrawal of consent
  • Complaint rights with regulators

We may request identity verification before processing requests. Certain legal exceptions may apply.

California Privacy Rights (CCPA / CPRA)

California residents may have rights regarding access to collected information, deletion and correction requests, opt-out rights for certain data-sharing practices, and non-discrimination for exercising privacy rights. We will not unlawfully discriminate against users for exercising their privacy rights.

Children's Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without parental consent where required, we may delete such information.

Third-Party Websites

Our website may contain links to third-party websites, marketplaces, social media platforms, or external services. We are not responsible for the privacy practices, content, security, or operations of third-party platforms. Users should review third-party privacy policies separately.

Custom Artwork & Design Submissions

When users submit custom artwork, photography, room wall layouts, or design files for custom mural printing:

  • Users confirm they possess all necessary rights and permissions to use and print the submitted content.
  • Users grant us permission to process, crop, edit, and print the submitted design for order fulfillment.
  • We may photograph the finished wallpaper installation for our portfolio, advertising, or promotional purposes unless explicitly requested otherwise in

Howdy Wallpaper customer reviews

4.8 out of 5 from 22 reviews of our wallpaper and service. These are store reviews, not ratings for a particular design.

Read all 22 customer reviews
Jamini

★★★★★

They customised the wallpaper to match my needs. It looks really beautiful and was cut to perfection.

Katie

★★★☆☆

I would caution anyone ordering wallpaper from here to order a sample and carefully consider how the pattern will be scaled before purchasing. I ordered a sample specifically so I could see the color, texture, material, and pattern before committing to wallpaper for an entire wall. Based on what I saw from the sample, I purchased the full size wallpaper. When the full wallpaper arrived, it was dramatically different in appearance and not at all what I was looking for, for my wall. I would recommend confirming with the seller pattern sizes before ordering a full scale. While I was extremely disappointed, in the end the seller was very responsive and did make the situation right. I was very appreciative.

Katie

★★★★★

Quality of wallpaper seemed good. Please verify how the pattern size will be altered once ordered for your full scale wall.

Prathima

★★★★★

Seller is very responsive, loved mural and picture clarity, perfectly matched dimensions of the wall as ordered.Looks elegant and classy

Diptesh

★★★★★

I had an amazing experience with Krupa! She truly listened to all of my preferences and created a beautiful custom Pichwai wallpaper exactly the way I envisioned it. Her attention to detail and willingness to customize the design made the whole process so easy and enjoyable. The quality is excellent, the price was very reasonable, and the delivery was incredibly smooth and fast. Communication was prompt and professional from start to finish. I highly recommend Krupa to anyone looking for custom wallpaper. If you're considering ordering from her shop, you won't be disappointed!

Ankit

★★★★★

Krupa is proactive in communicating and understood the measurements for the wall and help create a custom size wall paper. Product is pretty solid and high quality.

meera2109

★★★★★

The wallpaper was absolutely stunning and the quality was top notch

Harlee

★★★★★

The shipping was very quick! But the package arrived with the label barely hanging on. The prints look very good and the sample came with two options of pattern size. Tho they do have a logo printed on the front fairly large so I'll have to cut that off if I want to use the other sized print for something else so you lose a bit of length.

Ekta

★★★★★

Highly recommend this vendor! He is extremely detail-oriented when answering questions, very responsive, and incredibly patient throughout the process. Even after the purchase, he continues to offer support and shares helpful tips and tricks. The quality of the wallpaper is amazing!

LA

★★★★☆

The quality of paper was good.

scotrk

★★★★★

The quality and the color exceeds our expectations. As you can see in the photo, we have an irregularly shaped wall. Their customer service was very responsive and worked with us to ensure that this pattern would work on our wall. The shipping was really fast and we are very pleased with our purchase. We would definitely order this again!

MrsElliot

★★★★★

The seller was responsive to my messages & had great product knowledge!

Mandy

★★★★☆

Item was good quality. Colors slightly less vibrant in person.

Felix

★★★★★

Great experience working with Howdy!

Shivani

★★★★★

I had such a wonderful experience with Howdy International Wallpaper! Their customer service is truly outstanding—they go above and beyond to make sure every customer is happy. I ordered custom peel-and-stick wallpaper, but unfortunately it didn’t work out on my walls. The team was incredibly quick to respond and resolved the issue without any hassle, which made the whole process stress-free. I’m now enjoying my beautiful wallpaper and couldn’t be happier with the result. If you’re looking for high-quality wallpaper paired with excellent customer service, I would definitely recommend Howdy International Wallpaper. Thank you for everything—you’ve gained a very happy customer!

Reena

★★★★★

Overall very happy with the Hole customer experience and the quality of the product

Reena

★★★★★

I love these wallpapers. They are extremely well crafted, of good quality , carefully packed and comes with the glue and tool to stick them

Swathi

★★★★★

Very pretty fits perfectly for my puja room

Kavita

★★★★★

Beautiful wallpaper and great customer service!

Molly

★★★★★

Beautiful wall paper. Great customer service.

Tushar

★★★★★

Amazing quality and print. Timely delivery

Hardik

★★★★★

Tried tons of peel and stick options—this one’s different! The feel, glue, and especially the print quality are just better. Nice One!